Box/Netsuite integration

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Claudia Eachus

• April 22, 2025 21:48

I purchased Box to save product images and display on the Netsuite Assembly Item page.  I have followed all of the steps provided to integrate, but am getting the following error on the Box Content tab of the Assembly Item page:

"Service Authentication Error

There was an issue with the Box SuiteApp. Please refresh the page and try again. If the problem persists, contact your NetSuite Administrator."

How do I fix this issue?

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  John Fryer

  • January 21, 2026 15:58

  I have this same error. Could someone please advise.

   

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