What EXACTLY does making an account a "Developer" account change about the account?
Answered
Could Box Support please point me to documentation on exactly what making an account into a "Developer" account actually changes about it? That way we can determine which account service tier we need using real data. We can't get Box purchased without such information.
The tiers I know of are:
- Individual (Free)
- Personal Pro
- Business Starter
- Business
- Business Plus
- Enterprise
- Enterprise Plus
What exactly changes about each one of those service tiers when we make it into a "Developer" account? Please (I beg you) give us a complete list of how it works. I can't pick a plan for my company to buy until we understand which one we need. And understanding how the "Developer" account upgrade impacts them is my first question here, since we are software developers.
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Official comment
Hello Eiren,
Generally speaking, we charge for platform by number of API calls, so the amount of calls included by plan:
- Business and Business Plus: 50k
- Enterprise: and Enterprise Plus: 100k
Other differences are going to be feature set, so for example, our business tariff does not allow for custom terms of service or custom metadata templates. Therefore, you would not be able to interact with these API features.
If you haven't already, you'll need to connect with a member of our sales team. They're going to be the best resource to walk you through the differences in our plans and help find which will best meet your needs.
Best,
Kourtney, Box Developer Advocate
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Thank you for your reply, Kourtney. But it didn't answer the question I was asking.
As for talking to Sales, that hasn't gone anywhere. We already talked to Sales (Colton Arman) and he asked us to read developer guides here: https://developer.box.com/guides
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This is mistakenly marked "Answered" and not getting replies, so I re-posted it here in hopes of getting the requested information about Box.com:
https://support.box.com/hc/en-us/community/posts/4406334984723-What-EXACTLY-does-making-an-account-a-Developer-account-change-about-the-account-Second-time-asking- -
Happy to help! I apologize it's been so difficult to get the answers you're looking for, but we'll get this sorted. While I make a connection with the correct Boxer for you, here's a feature matrix for you to review! I think it'll help you get a better idea of some of the plan differences.
I do want to note, that when rereading your original message I realized I may be able to address question. "Developer Account" sounds misleading. All this means is that a user activated the developer console for their account the first time they created an app. It doesn't change anything else about the user or account. Moving forward, the user will see the "developer console" tab on their navigation menu. This is the case regardless of the account type you have!
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Thank you, Kourtney. Do the following three account types have enterprise IDs by default?
If not, does the Developer Account status/add-on add an enterprise to each of those types? They are "Individual (Free)", "Personal Pro", and "Business Starter".
To purchase something long-term, I have to provide this kind of information in our purchase request. I can't just pick an account type and claim it's the best one for us. I have to explain why we need that exact one — not one above it, not one below it. :)
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