App token apps and Client Credential apps

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Rocket Doctor

• November 02, 2021 23:23

Hello, 

I have started a new app with client credentials and have granted it access to all folders and files in my box account. I am trying to access a folder in an older app token authorized app but cannot gain access. Is there something Im missing ? I have read all the docs and they say I should be able to access.

Please advise

Thanks

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• Official comment

  

  Alex Novotny

  • November 03, 2021 19:59

  Hi, 

  Are you sure the new application is collaborated into the folder that the app token auth's service account owns? 

  Thanks, 

  Alex, Box Developer Advocate

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  Rocket Doctor

  • November 04, 2021 00:12
  • Edited

  Hi, 
  
  I was not aware of that. Can you give advice on to what token I need to use to grant create the collaboration through api? I tried with token from app token app where it was unauthorized and with a token from client credential app where the folder was not found. 
  
  Also confirming I am adding the service account email as a collaborator using its user id ? 

  Thank you

   

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  Alex Novotny

  • November 04, 2021 13:10

  You should see the service account of the new app in the configuration section of the developer console after it is authorized by an admin... that is the email that needs collaborated into the folder you are trying to access. 

  

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