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Required SSO seems to be incompatible with Box for Salesforce

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Dustin Decker

The box for Salesforce integration requires creating a service account user without SSO. When SSO is required on a Box organization, it kills the service account connection. How do we require SSO for our organization account and use the Box for Salesforce integration at the same time?

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  • Official comment
    Alex Novotny

    Hi Dustin, 

    You should be able to create a service account user with SSO? Are you having trouble doing that.. or seeing information somewhere that says otherwise? 

    Thanks, 

    Alex, Box Developer Advocate

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