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Unable to Save File back to Box

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Shella Russell

I deleted the Temp files that are supposedly causing the "Unable to Save" error when saving an open edited file back to Box. But then I have to upload to Box the edited file that was automatically saved to the Desktop. When I open that file up from Box and make more changes, I still cannot save back to Box (it gets saved automatically to Desktop and I have to upload it again after deleting Temp file). It's a vicious cycle, please help?

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  • Wesley Woolf

    I was signed in to get to this screen...and now have to sign in again....hmmmm.  This question (above) is frequent and I don't think there is an answer.  Seems to be a shortcoming of the app.  Disappointing because I wanted to do my work completely inside Box but now have to do the work inside MS Explorer and Box, doubling the time and effort to get it all done.  Ugh.

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