Collaboprator accidentally deleted

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SWS Board

• February 08, 2022 21:29

We accidentally deleted an important collaborator from our free box account. How can we add them back? Please help

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  AJ

  • February 08, 2022 21:57

  Hi there,

  Welcome to the Box Community! 

   

  I suggest that you invite the collaborator again by sending the invitation to the folder. 

   

  Here is an article from our Box Product Support page about "Inviting Collaborators".

  https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators

   

  Best,

   

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  SWS Board

  • February 08, 2022 23:23

  I did that and it said sorry you cannot invite deactivated users to collaborate.

   

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  dwattspcs

  • March 03, 2022 20:13

  Same issue, trying to invite a user an receive the following error.

  

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