2 Factor Authentication : Phone Number Not Receiving SMS
I need help with changing the phone number associated with 2 Factor Authentication associated with my box account. I'm using a Google Voice Number that does NOT forward texts to my actual cell phone number. How do I change the phone number associated with my account for 2 Factor Authentication? I am unable to do this in my profile. The SMS number associated with my Box is not visible anywhere on my profile administration tools. Why is that?
PLEASE HELP!
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Hi AJ the ticket does not work. It is a dead link sent in the email. I still have an issue with the 2 Factor Authentication phone number associated with my account. I am unable to change the phone number that is being used to receive the SMS code under my profile. Please advise. Thanks james
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