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Why is box changing the file names of files i upload

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john frazer

Why is box changing the file names of files which I upload ?  How do I eliminate this issue?  It seems to be a random occurrence...

 

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  • Vicki

    This is happening to us, as well.

    We name our files a certain way so that we can search easily for what we need.

    Box changes these files, in a way that causes us big problems, as we think we have signed files, only to find out, they are the original forms we sent out. It is causing a huge problem, as we think we have completed files, when we don't.

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  • Linnea King Clark

    Did either of you happen to discover a solution for this? I see no one else provided one on this chat. Need some answers also.

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