Can't upgrade Box personal Pro
I'm can't upgrade Box to Box personal Pro
Error message show " There was an error processing your request.
Your account needs further verification, please submit a ticket at support box.com "
Pls find attachment
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Hi there,
Welcome to the Box Community.I'm sorry to hear about the trouble on submitting your payment information.Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this. You may also include the exact error message or a screenshot of the error that you encounter to help the team investigate this for you.Best,
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