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Missing Documents

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  • AJ

    Hi Allie,

    Welcome to the Box Community! 

    I retrieved a folder in the account but does not have any files in it and please note that this may be related to the shared folder almost with the same folder name.

    Best,

     

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  • Allie Galvan

    Hi AJ, thank you for your response. I've checked the folders and did not see which folder you are talking about. The missing folders are named "2021 Receipts" and there are a number of documents uploaded there that went missing. Is there a way to retrieve the missing documents as they are very important? Thank you!

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