Error updating

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Box User

• March 07, 2022 02:40

Install failed because Box Drive is still running. Quit Box Drive and retry the install again.

 

New Mac install error? Do you know why?

 

Thank you

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  AJ

  • March 07, 2022 20:51

  Hi there,

  Welcome to the Box Community! 

   

  I'd like you to follow the steps in installing Box Drive and the error you may be receiving. 

  https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive

  https://support.box.com/hc/en-us/articles/360043697614-Miscellaneous-Box-Drive-Error-Notifications

   

  Best,

   

   

   

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