Effect of deleting/inactivating account that created App?

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Jerry Swartz

• March 23, 2022 17:18

Situation:  A user creates an App (or more specifically, a Server Authentication App Token app) which generates a Service Account ID.

Question:  What happens to (a) the App and (b) files/folders shared with the Service Account ID if the user is deleted or inactivated?

Does the App live on or is it also deleted/inactivated with the creator account?  What if collaborators are defined?

 

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  Alex Novotny

  • March 24, 2022 16:54

  Hello, 

  The application/service will not be deleted if the user/developer that created them is deleted, since the service account is a totally separate account. The collaborators don't change on the application either. 

  If you delete a user that created an app and no collaborators are attached - you'd have to reach out to support to add additional collaborators. 

  Thanks, 

  Alex, Box Developer Advocate

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  Jerry Swartz

  • March 25, 2022 14:21

  Thanks for the reply Alex.  That is the exact information I sought.

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