Removing user but keeping data

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Michael Godbout

• March 31, 2022 19:45

How do I remove a user's ability to sign into box but keep the data in his folder?  We had our admin leave the company.  When I look at the users I still see him as a user.  He is actually the owner of almost everything.

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  AJ

  • March 31, 2022 22:57

  Hi Michael,

  Welcome to the Box Community! 

   

  Do you have access to the admin's email to request a password reset link for the admin's email and gain access to the account?

   

  If not, would it be possible for the IT team to restore the email and request for a password reset?

   

  Best,

   

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