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2FA not working

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ShinChan GG

I enabled 2FA on my account, but it doesn't prompt me for 2FA when I'm logging in,

I double checked it says its enabled, but it doesn't prompt me,

Pls resolve this issue.

Thank you.

shinchan.

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  • AJ

    Hi Shichan,

    Welcome to the Box Community! 
     
    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
    Please check your email for updates. 
     
    Best, 
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