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  • AJ

    Hi 片山 梢  ,

    Welcome to the Box Community,

    I suggest that you sign out and sign back in to your Box account and see if issues still persist.

    Best,

     

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  • 片山 梢

    I signed out of my Box account and signed in again, but the issue didn't go away.

    Windows10's chrome, firefox, edge, opera did not solve it,

    but Windows7's edge solved it.

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