Box Status

Phone number not working

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Kris Tiedt

Hi,

 

I have been invited to box by my employer. I go to step 1 of the verification system and the system does not do anything when I put my phone number in. 

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  • AJ

    Hi Kris,

    Welcome to the Box Community! 
     
    I'm sorry for the confusion. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
    Please check your email for updates. 
     
    Best, 
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  • Maurice Carr

    Similar situation where I put my number in the two step verification SMS section but when press continue, it says it has no record of my number. Don't know

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