Box Status

MAJOR ISSUE : No more quick look after MacOs 12.3.1

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Marco Rotondo
  • Edited

I used to browse through the files using the quick look function on Mac (space bar)

This function perfectly works with files on Mac HD and cloud files but it doesen't works anymore in BOX

Please fix it because it's a major issue and it's impossibile to open every single file when you're looking for a specific one

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6 comments

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  • Brandon Travis

    This is a major issue my team is experiencing as well. Quicklook, and the icon view previews no longer work. This issue was introduced with macOS 12.3 and happens on both Intel and Apple Silicon chips.

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  • Marco Rotondo

    Someone says that "finder restart" is enough to get the quick look back. I tried and now i can see the PDF preview but still unable to see Office files (xcel / word / ppoint)

     

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  • David Christopher Herring

    I agree that this is a really problematic change. I constantly rely on the spacebar for quick looks at files, and all Box will allow in Microsoft Office apps on my Mac now is a useless logo. PLEASE FIX THIS! 

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  • JDA Administrator

    I opened a support ticket and Box apparently opened one with Apple. I was told several weeks back that Box would be rolling a fix "sometime later this quarter" which, y'know, has one day left. So there ya go.

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  • David Christopher Herring

    Thank you for your quick response. I really appreciate it. In the grand scheme of things, if this is the worst thing I go through this year, I'll be a lucky person!

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  • Sean P

    I also see this problem in Mac OS 12.5. I've been evaluating this product, but when I see gaping errors like this, I think I'll leave the platform unless I can get this solved this week. Very disappointing.

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