Box Status

Case: #2610515 - Unresponsive

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Riad Peertum

Hi Box Team,

I have submitted the above case given that my account has been deactivated and I have been asked to contact the billing team. As of date, I cannot access all my important files which i require in my day to day work

I am yet to hear from someone and this is urgent please.

Thanks

Riad Peertum

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  • AJ

    Hi Riad,

    Welcome to the Box Community! 

    I'm sorry to hear about the trouble with the reactivation. This will require our Billing Team to work directly with you. 

    I appreciate your patience with this matter and reset assured that this will be handled accordingly.

    Best,

     

     

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