Unable to upgrade to enterprise plan

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May 04, 2022 09:08

Hi,

I saw that Box has an enterprise plan with a trial option on the website (https://www.box.com/pricing) but I am unable to get it when after I sign in, I can only see the business and business plus plans. Is there something I need to do in order to change this?

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2 comments

AJ

May 04, 2022 15:43
Hi Samir,

Welcome to the Box Community!

I'm sorry to hear about the trouble with the upgrade. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.

Best,
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Free Taxfiler

July 05, 2022 03:55
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