wrong purchase
Hi,
We have just received this invoice for the payement of our Box account but we have made a mistake because we did not want 5 products but only 1!
Is it possible to correct the mistake, stop the payement of 1.350€ (which is very much for our charity) and modify our request to 1 account, please?
Sorry for the mistake!
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Hi Anita,
Welcome to the Box Community!
I'm sorry to hear about the trouble. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
Best,
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