Logged in but no access to cloud

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Mahmood Banafe

• May 12, 2022 12:10

I can login to box using my company email address, but I don't have access to the company cloud group. The cloud admin is unable to add me also.

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  AJ

  • May 12, 2022 16:14

  Hi there,

  Welcome to the Box Community! 

   

  I suggest that you contact your Box admin or IT ti add you as a managed user within your company's Box instance. Box Support is unable to add you since this is managed by your Box admin.

   

  Best,

   

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