After recent Windows 11 update Box for Desktop shows a fatal error

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Dietrich Muylaert

• May 17, 2022 14:04
• Edited

After recent Windows 11 updates, when trying to run Box for Desktop it shows the fatal error: "Failed to execute script bfd_main". 

Windows Updates:
KB5013943 - Cumulative Update for Windows 11 for x64-based Systems
KB5013628 - Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 11 for x64
KB5014326 - .NET Core 3.1.25 Security Update for x64 Client
KB5014330 - .NET 6.0.5 Security Update for x64 Client
KB5014329 - .NET 5.0.17 Security Update for x64 Client

KB2267602 - Security Intelligence Update for Micorosoft Defender Antivirus

KB890830 - Windows Malicious Software Removal Tool x64

A solution to mitigate the problem:

Enable .NET Framework 3.5
https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21h2#2819msgdesc 

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  Dietrich Muylaert

  • May 12, 2022 18:06

  A solution to mitigate the problem:

  Enable .NET Framework 3.5
  https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21h2#2819msgdesc 

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  Louanne Li

  • May 15, 2022 14:47

  I just had this issue tonight. Can't even uninstall it. Is it really due to Win11 updates?

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  Dietrich Muylaert

  • May 15, 2022 15:23

  The last update caused a lot of problems for a lot of apps, not just Box. For me and a lot of other people all of those were mitigated after enabling .NET Framework 3.5.

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  Louanne Li

  • May 17, 2022 13:44

  Thanks. Box is back after enabling .Net Framework 3.5. 

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