Error while editing user There was an error while editing this user. Please try again.

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john Whitlock

• May 13, 2022 16:23

As a co-admin I cannot seem to edit user permissions.

Getting the error listed above.

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  AJ

  • May 13, 2022 17:39

  Hi John,

  Welcome to the Box Community!

   

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

   

  Best, 

   

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  Sophia Zozime

  • July 22, 2022 03:57

  Hello, I have the same issue.

  My account was just created as a co-admin but I get this error message whenever I try to grant a user access to a folder in the admin console.

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  Dorothy Hatzikonstantis

  • August 03, 2022 20:28

  I am also a co-admin and get this error trying to add a folder to an existing user.

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  Langtech Admin

  • February 01, 2023 18:42

  I am experiencing the exact same error message.  I am a co-admin.  "Error while editing user There was an error while editing this user. Please try again."

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  Roman Bachurski

  • March 17, 2023 14:36

  same issue here

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