Cancel My Account
I am the only user on my account when I signed up, but was charged for 3 users. Please cancel my account immediately
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Hi Christine,
Welcome to the Box Community!
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this. You may also include the exact error message or a screenshot of the error that you encounter to help the team investigate this for you.
Best,
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