New Folders not showing up in my account

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May 27, 2022 18:42

I am an architect, using the Box account provided by my county building department for submitting plans. Lately, they are sending me invitations, but when I open my account, the new folder is not there, only my older ones.

County staff cannot help me.

Comments

1 comment

AJ

May 27, 2022 19:49
Hi Dennis,

Welcome to the Box Community!

Let me ask if you have accepted the invitation.

Please check this article from our Box Product Support page.

https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators

Best,
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