All of my files are gone.
Something happened with my account today and all of my files and folders are gone.
Since I had Box drive on my desktop, it also deleted my files and folders on my desktop too. There is nothing in my Trash as well.
I want to recover my files as soon as possible. This should not be happening.
My account still shows the storage used but there are no folders accessible
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Hi T,
Welcome to the Box Community!This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates. Thanks for your patience!Best,
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