Reactivating account -

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Claude Garcia

• June 07, 2022 08:57

I seem to have lost access to my box account. In order to be able to post here I have had to create a new account with a different email address.

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  AJ

  • June 07, 2022 19:53

  Hi Claude,

  Welcome to the Box Community!

  I'm sorry for the confusion. This will require our Billing team to work directly with you so I went ahead and created a ticket so an associate to help look into this.

   

  Kindly check your email for details and updates.

   

  Best,

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