Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

Comments

4 comments

Date Votes
  • Stacey Cormican

    Me too. My files are not syncing on my Mac OS. I am getting sync errors that I don't know how to fix. 

     

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  • anna mcallister

    Same. Has customer service given anyone advice other than to restart or reinstall? Very frustrating. 

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  • Todd K Moyer

    Hey, me too! Just started happening recently; at least I only noticed it today. If I open the Box website and edit the file from there, it works, so that's a workaround (annoying workaround!).

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  • Todd K Moyer

    Today, after restarting, synchronization is working again.

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