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Reactivate Account - no missing files

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Mauricio Calero

My account came to an end and I wasn't able to make a copy of the files uploaded at Box. 

Is there a possibility to resubscribe and have my files still under my account? 

Please help, it's a lot of information. Already placed a ticket: Case: #2638172

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  • AJ

    Hi Mauricio,

    Welcome to the Box Community!

    I see that your concern is being addressed in this case# 2638172. A teammate will reach out to you to help look in this.

    Please check your email for updates. 

    Best,

     

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