Files and folders gone!!!
I logged in today and my Username and password were recognised.
"Welcome Back Martin" said the jolly message.
But files and folders I had none! Instead I was encouraged to "Lets get you started"
I don't want to get started I want to continue, Where are all my files and how do I get to them. Very unimpressed at the moment.
The same thing happens with my wifes account. WHERE IS ALL OUR DATA AND FILES?
Martin Gill
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Hi Martin,
Welcome to the Box Community!
Im sorry for the confusion. I'm happy to help. Looking at the email you are using. We are seeing a bunch of files in this Box account.
I suggest that you login using the correct Box email by going to this link. https://app.box.com/login
To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.
Best,
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