2FA reset

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Barren Wuffett

• July 13, 2022 22:30
• Edited

Hello Box support team

I signed up a while ago and subsequently forgot the method I used for 2FA.

Is there any way I can reset my 2FA?  Or do I need to create a new account?

Many thanks,

Max

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• 

  AJ

  • July 14, 2022 20:25

  Hi Max,

  Welcome to the Box Community! I'm happy to help.

   

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

   

  Please check your email for updates. 

   

  Best, 

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