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Cannot Upgrade to Box Starter

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Confluence

I cannot Upgrade to Box Starter even I put correct payment information.

There was an error processing your request.

We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.
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  • AJ

    Hi there,

    Welcome to the Box Community! I'm happy to help.
     
    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.
     
    Best,                         
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  • Confluence

    I am taring but facing same problem.

    We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.

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