Box Status

BOX problem mobile application

Follow
New post
Wojt

Hi
I changed my phone to Samsung S20,
I downloaded the BOX application to my phone
and wants to log in
I have 2-step verification set:
enters the phone number - SMS comes with the code
then enters the code from the SMS
and the app doesn't go any further.

When I log into my account using a browser, everything is OK

Can I ask for help to log in to the BOX application on the phone?

0

Comments

1 comment

Date Votes
  • AJ

    Hi Wojtek,

    Welcome to the Box Community! I'm happy to help.

    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
    Please check your email for updates. 
     
    Best, 
    0
    Comment actions Permalink

Post is closed for comments.