Box corrupting my files

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Andreas Kadler

• August 19, 2022 13:35

Hello Box Team,

i've  4 Gigs of PDFs files on my box storage. Now all of them are saying they are corrupted. Please assist - i need them urgently.

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  AJ

  • August 22, 2022 18:17

  Hi Andreas,

  Welcome to the Box Community! I'm happy to help.

  Are you having this issue with the files located in Box.com or in your Box Tools app? Box Sync or Box Drive?

  Have you gone resetting your app? Logging out and logging back in?

  Reinstalling the tools?

  Best,

   

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