Salesforce - CanvasApps Not working

I'm using the canvasapp versions of the BOX UI components (all from Box) but I imagine this is probably universal.

I can only get the Uploader and File Picker to work and only on an Experience Cloud page. Uploader and file picker do not work on a lightning page. None of the others work anywhere.

Usually, things work in lightning but then not in the community until I change a bunch of settings so this being the other way around was interesting.

Here are the dev console logs for each

Experience page with only the working components (note there are still a lot of errors)
https://drive.google.com/file/d/1rHok1oBUz0Z1xT8bAkaSbdcKQPtiO3Gc/view?usp=sharing

Lightning page with just the components that work in the community but don't work on lightning.
https://drive.google.com/file/d/1frYjw9AqPTH8A4ged5O03Xcv280mgpeW/view?usp=sharing

Josh Lewis

August 24, 2022 16:43

I figured this out. Make sure to add the Box App's service account to the folders being used. Seems simple but by the time I got to deploying the components, I forgot there was a service account needed.

Alex Novotny

August 31, 2022 15:14

Thanks for posting how you figured it out!

Alex, Box Developer Advocate

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