Error when a user tries to connect

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andrew b

• August 24, 2022 05:29

We have a user unable to link our software with Box, when they try we are receiving this error but we can't see it described in the documentation. Other users are able to connect without issue.

Is there any information available on this error? The URL provided in the error doesn't exist and this error isn't mentioned on https://developer.box.com/guides/api-calls/permissions-and-errors/common-errors/#403-forbidden
I have removed the request_id but can share it if that will help

status: 403
code: allowed_webhooks_limit_exceeded
help_url: http://developers.box.com/docs/#errors
request_id: XXX
message: Exceeds limit of allowed webhooks
type: error

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• 

  Peter Christensen

  • August 25, 2022 13:17

  Hi 

  Please see this arcticle for webhook limits

  https://developer.box.com/guides/webhooks/v2/limitations-v2/#1000-webhooks-per-application-per-user

  Rgds,
  Peter Christensen, Platform Solutions engineer, Box

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