Sync: Files downloading from Box, but new files will not upload back up to Box

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Ken Kassmel

• August 30, 2022 18:34

Files created on pc will not upload to box.  However loaded to box from other users will download.

It is not a user issue as same credentials used on other pc will upload fine.

Seems to be pc issue, how to resolve?

 

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  AJ

  • August 31, 2022 16:18

  Hi Ken,

  Welcome to the Box Community! I'm happy to help.

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

  Best, 

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