a colleague of mine is not receiving the reset password email as well.

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Rebecca Hopson

• September 06, 2022 14:45

please contact 

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  AJ

  • September 06, 2022 15:31

  Hi Rebecca,

  Welcome to the Box Community! I’m happy to help.

  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

  Please check your email for updates. 

  Best, 

   

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  Faith Zellner

  • September 08, 2022 13:17

  I'm having the same issue.

  Please advise.

   

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