Kelly Donnelly
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Activity overview
Latest activity by Kelly Donnelly-
Kelly Donnelly created a post,
Unable to preview file; receivers able to download a file marked as viewable only.
Very frustrating, upgraded to a paid account and am still unable to view or share a video. Account unable to preview this file type - also, trying to share a video without permission to download, ...
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Kelly Donnelly commented,
Thank you, I figured out the file size issue, but now, a shared file is not viewable to anyone with the link. Not sure why, and I am no longer able to put an expiration date on it.
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Kelly Donnelly created a post,
Upload says file size exceeds limit error
AnsweredThe support forum says all uploading issues are resolved. They are not, I am still not able to upload a recording well under the maximum capacity permitted. Please respond. Thanks!
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Kelly Donnelly commented,
Same issue here, and the status page states that a fix was implemented, with no mention of continued issues being addressed. I am unable to upload a video recording. Thanks for any assistance!