John Tan

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Just found out from support if clicking the save option twice does not work, make sure your user's email address is all in lowercase and that worked for me.

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• John Tan
• May 08, 2024 16:54
• 2 votes

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Same issue here and do not see the option to revert back to old interface.  Seems like this is an ongoing issue with the interface for at least 6 month and have to contact support directly to get i...

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• John Tan
• May 07, 2024 11:29
• 1 vote