Hugh Lowery
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Activity overview
Latest activity by Hugh Lowery-
Hugh Lowery created a post,
Gray 'X' in bottom right corner of files. Can't open in Box Drive, open in Box webapp.
While I'm waiting to be able to start support chat from the users PC I thought I'd see if anyone else ran into this issue. We have a user who has 2 PDF files with a gray 'X' in the bottom left corn...
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Hugh Lowery commented,
Was told by a Box support agent that it is an issue with Microsoft, and specifically Excel. If anyone is still having the issue, you should be able to download the files you need and view/edit them...
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Hugh Lowery commented,
Was told by a Box support agent that it is an issue with Microsoft, and specifically Excel. If anyone is still having the issue, you should be able to download the files you need and view/edit them...
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Hugh Lowery commented,
Someone in my office is having the same issue. He is able to download and view files in a folder he was invited to have access to, but opening them in Box is giving similar error codes. Here are 2:...