Patrick Hennessey

1. Community
2. Support Forum
3. How can I make files online-only on a Mac (so that files don't download on my hard drive and I don't have to log out of Box to clear the cache all the time)?

Try right-clicking on the downloaded content and instead of using Box's dropdown menu items, look near the top and you should see "Remove Download." This forces Box to remove the local copy, and re...

• View comment
• Patrick Hennessey
• April 26, 2023 20:05
• 2 votes

1. Community
2. Support Forum
3. icons disappear Box drive, "Make available online only" not working after previously "make available offline"

Same problem here. On OSX, this feature does NOT instantly un-download the content. This is not acceptable. Users need to have instant control over the downloaded content, and we cannot wait to res...

• View comment
• Patrick Hennessey
• April 26, 2023 20:01
• 0 votes