federico

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3. Box Sync folder empty, but Storage space used at 95%

Problem solved. Box problem support just sent me this message: "I apologize for the inconvenience. I'm going to run a script that will recount all of the files and how much storage is being used in...

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• federico
• October 28, 2020 17:55
• 1 vote

1. Community
2. Support Forum
3. Box Sync folder empty, but Storage space used at 95%

Hi there, I don't remember so well, but probably you had to con in Contact Support and then Submit a Case or Chat with a support Agent I hope tat you can solve. ^_^

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• federico
• June 01, 2021 13:16
• 0 votes

1. Community
2. Support Forum
3. Box Sync folder empty, but Storage space used at 95%

Dear cu anh , Please contact Customer Support, they flush my could space and after that all work fine. They replied me in a couple of days. Regards

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• federico
• May 31, 2021 12:04
• 0 votes

1. Community
2. Support Forum
3. Box Sync folder empty, but Storage space used at 95%

Ciao Davide, Please contact Customer Support, they flush my could space and after that all work fine. They replied me in a couple of days. Regards

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• federico
• January 29, 2021 07:46
• 0 votes