Box User

1. Community
2. Support Forum
3. Storage Data Used is Incorrect - request to run fix script

So, basically, non-paying users are left without support? My account, which is supposed to have 50Gb of storage, effectively has only 20Gb, and there's nobody to talk to. Actual support is non-exis...

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• Box User
• September 03, 2024 17:32
• 0 votes

1. Community
2. Support Forum
3. Storage Data Used is Incorrect - request to run fix script

I saw the linked article, but it is of no help to me. I deleted almost everything from my account, leaving about 500Mb of stuff, yet the UI kept showing that I used over 30Gb. And that remained for...

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• Box User
• August 23, 2024 16:05
• 0 votes

1. Community
2. Support Forum
3. Storage Data Used is Incorrect - request to run fix script

I'm in the same boat. Appreciate any help.

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• Box User
• August 22, 2024 20:02
• 0 votes