BOX_China_Admin
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Activity overview
Latest activity by BOX_China_Admin-
BOX_China_Admin commented,
Thank you for your reply. somehow I didn't find any emails from BOX, can you check which email address did you send to ? My email address is [personal information--redacted] Frank
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BOX_China_Admin created a post,
Data Recovery for personal files
Hi supporter I got a case that one user's account has been deleted by notice, but actually it's a wrong notice. After I recovered the user account, the folder is still there which I can grant acces...
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BOX_China_Admin commented,
The last date your account was successfully logged in to The user has never success to get the SMS The date of account creation Dec 7, 2020 If you have a phone number associated with your Box ...
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BOX_China_Admin created a post,
User can't receive message for MFA on mobile phone
The user is using account [personal information--redacted] to login, the message suppose be received on mobile phone as below, but it's never received. So she can't login BOX now. [personal informa...