Ryan Carpenter

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Recent activity by Ryan Carpenter Recent activity Votes

  • Missing Unmanaged User

    Completed
    1. Community
    2. Support Forum

    We attempted to provision a new user via our IdP (Okta) and got an error that a user with that email already exists. However, when we go to the Admin Console > Users & Groups > Unmanaged Users, the...

    • Ryan Carpenter
    • 2 followers
    • 1 comment
    • 0 votes

  • New Org - Consolidate Existing Domain Users

    Completed
    1. Community
    2. Support Forum

    We just created a new org/account, and some of our users already have individual Box.com accounts. How do we consolidate those users? When provisioning via our IdP, we get the error: "409 - User wi...

    • Ryan Carpenter
    • 2 followers
    • 1 comment
    • 0 votes