Michael Fischer

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Activity overview

Latest activity by Michael Fischer

  • Michael Fischer commented,

    1. Community
    2. Support Forum
    3. Urgent - Account Access

    Hello, To regain access to the admin account on Box, you should contact Box Product Support directly. Provide them with the name and email of the user, the date they were deleted, and any other rel...

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    • Michael Fischer
    • Edited
    • 0 votes

  • Michael Fischer commented,

    1. Community
    2. Support Forum
    3. Verification Emails Not Received

    Hello,  If the new user isn’t receiving verification emails from Box and there’s no trace in your Exchange logs, consider these steps: Check Spam/Junk: Ensure the user checks their spam or junk fol...

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    • Michael Fischer
    • Edited
    • 0 votes

  • Michael Fischer commented,

    1. Community
    2. Support Forum
    3. The BOX Invitation Email Has Not Arrived

    Hello,  To check if email addresses are on a suppression list and remove them, you typically need access to the email service provider’s console or use their API. You can search for the addresses o...