Gail Martinez

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Activity overview

Latest activity by Gail Martinez

  • Gail Martinez commented,

    1. Community
    2. Support Forum
    3. Incorrect storage used indication

    Hello! If your storage usage isn’t updating correctly, you can resolve this by contacting the support team of the service you’re using. Visit their support page, submit a ticket explaining the issu...

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    • Gail Martinez
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  • Gail Martinez commented,

    1. Community
    2. Support Forum
    3. What is the authentication cycle for collaborators?

    Hello! The frequency of verifying collaborator email addresses can vary depending on the organization’s policies and the platform being used. Generally, it’s a good practice to verify email address...

  • Gail Martinez commented,

    1. Community
    2. Support Forum
    3. Available storage space is wrong

    Hello! It seems you’re experiencing the common “Incorrect Storage Usage” issue with your Box account. Unfortunately, I can’t run the script directly, but you can contact Box Support to request the ...