Jonathan Farmer

1. Community
2. Support Forum
3. Microsoft Word Doc "not available" from Box Folder

So I've found if I exclude the Box Drive folder from Kaspersky Internet Security scans, the files will load. Still unclear why that would happen, and it's not ideal that it means no files will be s...

• View comment
• Jonathan Farmer
• June 09, 2023 13:47
• 0 votes

1. Community
2. Support Forum
3. Microsoft Word Doc "not available" from Box Folder

Hi Rona, Thanks for your reply. I did respond to this message but it doesn't seem to have appeared - so apologies if this is a double post. Some answers: Is this recurring in every file types or j...

• View comment
• Jonathan Farmer
• June 09, 2023 11:33
• 0 votes