Amber Webb

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Lead Box Admin & Trainer for a Creative Agency

  • Total activity 14
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Activity overview

Latest activity by Amber Webb

  • Amber Webb commented,

    1. Community
    2. Support Forum
    3. Box Drive Not Saving Files

    David Herrick this could also be because of waterfall permissions whereas some users' BD folders are resolving shorter paths to the same locations as others.  I've got two users on BD & attempting ...

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    • Amber Webb
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  • Amber Webb commented,

    1. Community
    2. Support Forum
    3. Box Drive Not Saving Files

    This issue is still intermittently going on for our agency as well. After chatting with another creative production contact who has Box Drive deployed, he suggested looking into FULL PATH CHARACTER...

  • Amber Webb commented,

    1. Community
    2. Support Forum
    3. Box Drive Not Saving Files

    Should also add, user received no error messages nor any such icons in Box Drive to indicate there were issues during the file save process. To him, everything seemed to be functioning fine...until...

  • Amber Webb created a post,

    Box Drive Not Saving Files

    1. Community
    2. Support Forum

    We have a user who (after 5:11pm yesterday) was modifying and saving creative files via Box Drive on a Mac...so he thought. He logged out of Drive today in order to clear his cache (he works with v...

    • Amber Webb
    • 5 followers
    • 10 comments
    • 1 vote

  • Amber Webb commented,

    1. Community
    2. Support Forum
    3. Box Drive in Mac Finder not copying files properly

    We are also seeing this in our account as well and is occurring at the uninstall/reinstall juncture. Has there been ANY type of update to this?

  • Amber Webb commented,

    1. Community
    2. Support Forum
    3. Tagged items not appearing in search

    We are also experiencing this very issue. We have a large photo studio wanting to search by keywords/tags in Box, but the tags are not functioning as such. What is the purpose if not to filter/sear...